Policies
1. Terms of Use
This site is operated by Dville. Throughout the site, the terms "we," "our," and "us" refer to Dville. Your use of this site constitutes your acceptance of all the terms, conditions, and policies stated herein. Dville pays special attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.
Please read the following terms carefully, as they contain important information regarding your use of this website and your rights, remedies, and obligations. By accessing and using this website, you acknowledge that you have read and understood these terms and agree to be bound by them.
2. Collection of Personal Information
Dville does not automatically collect personal information about visitors to its site, such as their name, IP number, or email address.
The personal information we collect is gathered through forms on various pages of the Dville.ca site. The Dville web form collects the following information:
Name
First Name
Email Address
Phone Number
City
The data collected allows Dville to better meet the needs of its clients and to improve personalized service and welcome.
3. Security
The personal information we collect is stored in a secure environment. The people working for us are required to respect the confidentiality of your information. We also use the following measures to ensure the security of your personal information on the Dville website :
Access Management - Authorized Personnel
Computer Backup
Firewalls
We are thus committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your data and transactions. However, since no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.
4. Cookies
Dville does not use cookies, small files that may be placed without the visitor's knowledge on their computer by a website to allow monitoring of the visitor's use of the site.
Dville uses cookies only when the visitor logs into a protected part of the site. They are used to facilitate the site's access for the visitor (notably to avoid having to re-enter the login information each time the visitor accesses a different page from the protected page of the site). Once the session has expired, the cookie placed on the computer will be deleted. In any case, the visitor always has the option to refuse cookies.
Furthermore, the information of professionals such as name, first name, email, phone, and city may be collected through Zoominfo and subsequently used by Dville.
Dville retains this data for statistical purposes. It is used to count the number of visits and to know the most frequently visited pages, the technology used by visitors, the addresses of referring sites, and the country of origin of visitors. The use of such files allows:
improvement of personalized service and welcome
knowledge of the personalized usage profile of the site
statistical compilation
5. Right to Object and Withdraw
We are committed to offering you the right to object to and withdraw from the use of your personal information. The right to object is understood as the option given to internet users to refuse that their personal information is used for certain purposes mentioned at the time of collection.
6. Right of Access
We are committed to recognizing a right of access and rectification for individuals wishing to consult, modify, or even delete information about themselves.
To exercise these rights, please contact us:
3005 Matte Boulevard, Suite 300A, Brossard, J4Y 2P4 Quebec
Phone: (514)888-8887
Our President, Mr. Nikolaos Rothos, is responsible for the protection of personal data.
Copyright, Trademark, Permission to Reproduce
Dville holds the copyright on the documents and graphic elements displayed on the site. Reproduction and redistribution of any graphic element appearing on the site are prohibited, except with the express written permission of Dville. The Dville logo is a registered trademark; it is prohibited to use it without the express written permission of Dville. To request such permission or to obtain further information, please contact:
Dville, 3005 - 300A Matte Boulevard - Brossard, QC J4Y 2P4
Phone: (514)888-8887.
Email: nick@dville.ca
8. Documentation Provided for Informational Purposes Only. Disclaimer
Dville makes every effort to ensure that the documents online on its site are up to date and functional.
Dville disclaims any responsibility for errors, inaccuracies they may contain or the non-functioning of certain interactive applications.
Dville disclaims any responsibility for the accuracy, reliability, and timeliness of any documentation provided by it and for the consequences of its use.
9. Links to Third-Party Websites
This site may contain links to other sites. These exist independently of this site and Dville. Dville has no control over the content of these other sites and disclaims any responsibility in this regard. Dville is not responsible for the continuous web content or any other form of transmission from a third-party website, nor for the fact that a third-party website does not function properly. If you choose to click on a link leading to a third-party website, you do so entirely at your own risk.
10. Legislation
We are committed to complying with the legislative provisions outlined in Canadian law.
11. Collection and Use of Personal Data
As part of its marketing and communication activities, Dville may collect certain personal information when you fill out a form on our website or through advertising platforms such as Facebook or Instagram (Meta), notably using instant forms ("Meta Instant Forms"). The information collected may include your name, email address, phone number, or any other information you voluntarily choose to provide.
The information collected may include your name, email address, phone number, or any other information you choose to voluntarily submit to us.
This data may also be associated with tracking technologies used for analytical and advertising purposes, such as the Meta Pixel.
12. Meta Platforms
Certain information may be collected through the advertising services provided by Meta Platforms, Inc., including Facebook and Instagram. When you submit your information via a Meta Instant Form, Meta may also collect and process certain data in accordance with its own privacy policy.
To learn more about how Meta processes personal data, you can consult Meta's privacy policy:
https://www.facebook.com/privacy/policy/
13. Use of Information
The information collected is used solely for the purposes indicated during collection, for example:
responding to a request for information
communicating with you regarding our services
providing requested content or information
following up on your request
14. Sharing of Information
The collected information may be transmitted to certain service providers used by Dville to manage communications and customer relations, such as customer relationship management (CRM) tools or email sending platforms. Some of these service providers may be located outside Quebec.
These providers are only authorized to use this information for the purposes described above.
15. Your Rights
In accordance with applicable personal information protection laws, you may request access to, correction of, or deletion of your personal information.
For any requests regarding your personal information, you can contact us at the following address:
16. Unsubscribe
You may at any time request to no longer receive communications from us by contacting us directly or using the unsubscribe options available in our communications.